Contact & FAQs

Oil for heating made easy in Rochester

Whether you need heating oil or kerosene, we're only a call away. With same-day service from Monroe Oil Company, you can be sure the resources you need are always within reach. With low costs and amazing customer service, we're always here when you need us. Call now to learn more!

Frequently asked questions

Q. How Much Will My Tank Actually Hold?
A. Even a full tank isn't at full capacity. For example, a 275-gallon tank's actual usable capacity is around 250 to 256 gallons. The rest of the space is referred to as "head space," which is essential as it allows for fuel expansion and safe filling at the time of delivery.

Q. How Do I Read My Gauges?
A. Look for a red floater sitting in the gauge and read the number next to it. This number will indicate how many gallons of heating oil are left in your tank.
  • 1/8 = 35 Gallons
  • 1/4 = 70 Gallons
  • 3/8 = 100 Gallons
  • 1/2 = 135 Gallons
  • 5/8 = 160 Gallons
Q. What happens if my tank runs out of oil?
A. Your furnace will need to be restarted. After we delivery your oil to you, if you do not know how to do a burner restart, we will be happy to do it for you at an extra charge.

Contact information

Monroe Oil Company
708 N Winton Rd
Rochester, NY 14609
(585) 244-4080

Hours of operation

Office Hours:
Mon - Fri
Sat - Sun
Phone line is available 24/7; Deliveries 7 days a week.
Payment methods
We accept: Credit Card, Check, Cash, Money Order, Electronic checks.

Send us a message

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